Frequently Asked Questions on Stellar

Setup & Display

You can show the delivery date picker on the product page, cart page, or cart drawer depending on your setup. Shopify Plus merchants can also use checkout extension support to show delivery selection on the checkout page.

Yes, you can adjust the calendar placement based on your theme and store layout. If your theme is highly customized, you may need help from support for proper placement.

Yes, you can customize text for shipping, store pickup, local delivery, estimated delivery date, checkout messages, and thank-you page messages. This helps you match the widget language with your store's tone.

Delivery Date & Time Slot Settings

Yes, you can set cut-off times to control same-day or next-day delivery availability. For example, if your cut-off time is 2 PM, customers ordering after that time can be restricted from selecting same-day delivery.

Yes, you can add preparation time so customers cannot select dates or slots that are too soon. This is useful for made-to-order products, cakes, flowers, meals, and customized products.

Yes, you can block specific dates, holidays, or unavailable days from the calendar. Customers will not be able to select those dates while placing an order.

Yes, you can set maximum delivery days to control how far into the future customers can select a delivery or pickup date. This helps you keep delivery planning within a manageable time period.

Store Pickup

Yes, you can create multiple pickup locations in the app. Each location can have its own address, availability, pickup settings, holidays, and order limits.

Yes, you can set order limits for store pickup per day or per time slot. This helps avoid too many customers choosing the same pickup window.

Yes, you can manage product-based availability and decide where the calendar should appear. This is useful when some products are delivery-only or not suitable for pickup.

Local Delivery

Yes, Stellar lets customers choose a local delivery date and time based on your availability settings. You can manage local delivery schedules, time slots, cut-off times, and blocked dates.

Yes, local delivery settings can be managed through location settings. You can create locations and configure delivery availability for each one.

Yes, you can set daily order limits for local delivery. This helps your team manage delivery capacity and avoid accepting more orders than you can fulfil.

Yes, you can customize local delivery messages, calendar text, checkout text, thank-you page text, and other customer-facing labels from the text settings.

Shipping & Delivery Rates

Yes, customers can choose a shipping date based on your store's calendar settings. This helps set clear expectations about when the order should be delivered or shipped.

Yes, Stellar supports estimated delivery date display. This helps customers understand when they can expect their order before completing checkout.

Yes, you can configure different rules for shipping, store pickup, and local delivery. This gives you better control over each fulfillment method.

Product-Specific Scheduling

Yes, Stellar supports product-specific calendar settings. You can create different availability, preparation time, and delivery rules based on product requirements.

Yes, you can choose where the delivery date picker appears and apply settings to specific products when needed. This is helpful when only certain products require scheduled delivery.

Yes, product-based preparation time can be used when some products take longer to prepare than others. For example, a custom cake may need more preparation time than a ready-made item.

Yes, you can block unavailable dates for specific products. This helps when certain products are not available on holidays, weekends, or selected dates.

Yes, you can manage fulfillment availability based on your store setup. This is useful when a product can only be picked up from the store and should not be offered for delivery.

Order Management & Rescheduling

Yes, you can enable rescheduling options for shipping, store pickup, or local delivery. Customers can reschedule from the thank-you page, customer account order listing, or order details page if enabled.

Yes, delivery date details can be managed from the app/order settings depending on your configuration. This helps when customers request a change after placing an order.

Yes, Stellar has a Prevent Checkout option for shipping, store pickup, and local delivery. This helps make sure customers select a date and time before completing checkout.

Integrations & Compatibility

Yes, Stellar works with Shopify POS. This helps merchants manage delivery and pickup options for both online and in-store selling.

Yes, Stellar supports Google Calendar integration. This helps merchants sync delivery or pickup schedules and manage orders more easily.

Yes, Stellar integrates with iCart. You can show the delivery calendar in the side cart, full cart, and quick cart when both apps are configured.

Yes, Stellar works with Order Printer so delivery date and time information can be used in order documents. This is useful for packing slips, invoices, and fulfillment records.

Yes, Stellar has integrations with subscription apps like Casa Subscriptions and Seal Subscriptions. This helps stores that sell recurring products and still need delivery scheduling.

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